Mortgage Trust Group, Inc.

740 Main Street, Suite 103, Waltham, MA 02451 - Toll Free: 866-514-7777

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Licensed in MA, RI, CT, ME, NH, VT, OH, FL and AZ.

 

Predatory Lending

Most mortgage lenders and brokers are trustworthy, but unfortunately some are not.  Predatory lending refers to a number of sleazy practices that cost you money and perhaps your home.  Predatory lenders sometimes push borrowers away from loans with more affordable interest rates.  Instead, they offer loans that carry very high interest rates, questionable fees, and unnecessary charges, and use “bait and switch” tactics. 

A predatory lender may be a large Fortune 500 company that is a household name, or it may be a small company or a loan broker you have never heard of.

Predatory lenders offer loans based solely on the equity in a home, not on the borrower's ability to repay the loan; charge unusually high interest rates for loans; add excessive points to a loan without lowering the interest rate; include excessive fees; and tack on unnecessary costs, such as prepaid single-premium credit life insurance.  Predatory lenders advertise and/or quota impossibility low rates to bait you and then switch the rate the last minute or add pre-payment penalties to the loan.

With or without these extra charges, you may find it difficult or even impossible to repay the loan.  If you fall behind in your monthly payments, late charges will be added and your credit will suffer.  The predatory lender may suggest that you refinance the loan to lower your monthly payment.  The unpaid payments and late charges will be added to the new loan amount, costing you even more money over time.  Then the mortgage becomes even more difficult to repay.  If you can't make the payments, you will lose your home. 

Most often, the victims of predatory lenders are low and moderate-income persons, minorities, and the elderly.  A predatory lender targets borrowers with lack of knowledge or the greed for a rate too good to be true.  They can mislead anyone, including you.

Predatory lenders bombarded you with ads on the radio, television, and with direct mail, or call you on the phone.  Predatory lenders need to market so heavy as no borrower comes back to twice.  These lenders do not rely on referrals from their past customers, as their past customers would never refer the predatory lender to any friend or family member.  Therefore, these lenders have to continually market for new victims using advertising to promote themselves as a trustworthily lender.

 

Here are examples of what can happen if you are not careful: 

 

Johnny Smith

Johnny Smith was going to make sure he got the best rate on his mortgage.  He asked around and got the name of a loan officer his friend said was knowledgeable and honest.  Johnny Smith called the loan officer and asked the rate.  The loan officer tried to explain that the rate would depend on the type of program; with points or without; with full documentation or stated income; etc.; that the loan officer would be happy to come to Johnny’s house and meet with him to discuss his plans, goals, and qualifications, and recommend options. 

Johnny was getting irritated.  His friend had told him this was a good loan officer and all he wanted to know was the rate, because he was going to make sure he got the best rate.  The loan officer replied, “Ok, today’s conforming 30 year fixed with no points is X%.  Rates go up or down every day.  Thus, tomorrow the rate can be higher or lower.  I don’t advertise as I get all my business from referrals because I get people a great deal.”

Johnny Smith then called every number under listed under mortgages in the yellow pages and asked “their rate” until he found the lowest the lowest one.  He then called the loan officer back with pride on the super low rate he found and asked if the loan officer could match it.  The loan officer had already given him the best rate for that loan product and wished Johnny Smith all the best.

The loan officer knew Johnny Smith got “baited and switched” as that super low rate was an impossible rate.  Further, the loan officer received a call two months later from a first-time homebuyer referred to him by Johnny Smith.  Johnny Smith had told his friend to call, as he said that that loan officer is both honest and a professional.

Assumabley, the loan officer Johnny Smith got his loan from was neither honest nor professional.

 

Jane Doe

Jane Doe, an immigrant, received a call from a large Fortune 500 company asking if she could use more money.  Naturally she replied yes.  They talked her into refinancing her house with a 1st and a 2nd mortgage.  They explained that unlike mortgage brokers that don’t have her interested in mind and require her to pay pre-paid interest at the closing, she didn’t have to pay pre-paid interest with their firm if she didn’t want to.  Naturally she replied that she didn’t want to pay pre-paid interest. 

Jane Doe bought a new car and furniture.  Two months later, the Fortune 500 Company called and told her as such a good customer would she like even more money?  Naturally she replied yes.  They added a 3rd mortgage on to her home stripping the property of all equity and making it difficult to refinance. 

The payments were killing her when she received a call from the Fortune 500 Company asking if she would like “skip” a month of payments for being a good customer.  Naturally she replied yes.

She began to realize something was wrong and was referred to Mortgage Trust Group.  When the Mortgage Trust Group loan officer came out to meet her, the loan officer was shocked to find her with a 9.5% first mortgage, 13% second mortgage, and 18% third mortgage.  Not only were the rates outrageous, but also Jane Doe had paid numerous points to great this “great deal”. 

As the payments were too much for her, Jane Doe’s credit had suffered, she did not have the income to qualify for the loan, and the property was stripped of all equity.  It took the our loan officer 1 year to get Jane Doe and the property’s value in a position to refinance her out of her situation

During the refinance as is customary, the closing attorney ordered the mortgage pay-off.  Once the Fortune 500 Company received the pay-off request and they knew Jane Doe was refinancing.  They started harassing her with phone calls stating why would she want to “refinance with another company that will rip her off”, how helpful they have been to her, even allowing her “to skip a month’s payment.” 

The Fortune 500 Company refused to send the closing attorney a pay-off and require her to go in person to pick it up at the local office.  After 4 hours of harassment, she still wasn’t given the pay-off.  It took the accompaniment of our loan officer and the closing attorney to get a pay-off.  The pay-off was $12,000 more than the balance her mortgage statement showed.  The representative from the company explained that the balance on her statement showed what her principal “would be if she had made full payments.”  However, she had been making payments “short” as the “payments are first applied to the deferred interest and then to the current principal and interest due.”

What she had believed to be a standard amortizing loan was in fact a negative amortization loan.  As Jane Doe “elected” not to pay pre-paid interest at her closing, she was in fact in the red from the moment she closed.  When Jane Doe elected not to make one of the month’s mortgage payment, her “deferred interest” grew by that amount. 

Basically, this is the same as paying a minimum credit card balance that does not cover that month’s interest so your balance gets larger not smaller.  Not only had they not disclosed this to her, they hid it by putting a false principal balance on her statement.  Jane Doe owed significantly more than she had borrowed 2 years before.

This Fortune 500 Company has since been sued by a number of state attorney generals for their predatory lending practices and has paid several hundred million dollars in fines.

The Smiths

The Smiths had dreamed of buying their own home.  They had some credit problems in the past, but had paid their bills on time for the past two years.  They were afraid that their previous credit problems would make it impossible to qualify for a mortgage.  They were excided to get a letter from ABC Mortgage that offered mortgages for everybody regardless of their past credit, as they, ABC Mortgage, “believed everyone should have a second chance.”  The Jones’s had heard ABC Mortgage’s ads on the radio, and were please that such a large company would be interested in them.

After calling ABC Mortgage, the Jones’s thought they must be getting a great deal.  The loan officer told them that ABC Mortgage specialized in people with credit problems, quoted them a great rate, and mailed them an application.  The Jones’s looked for and made an offer on a house.  At the closing, not only was the rate much higher, but also an adjustable versus the fixed rate they had been quoted, and there was a pre-payment penalty.

After they had moved in, they told some friends about their experience and found out their mortgage company had a terrible reputation.  One friend recommended a loan officer at Mortgage Trust Group, which they had not heard of.  They call the loan officer who came out to their home to meet them.  The loan officer explained their credit report to them and that their credit was not bad. 

The loan officer told them they qualified for a lower fixed rate, however they have a large pre-penalty on their current mortgage.  As they had put all their savings into the purchase of the property, they would have to dilute their equity to finance the pre-payment penalty.  Thus, perhaps, the Jones’s wanted to wait two years for the pre-payment penalty to expire and then refinance. 

Now the Jones’s had to decided whether to refinance to get the loan they should have gotten from the beginning and pay a pre-payment penalty.  At the same time they feared what the rates may be in two years if they waited to refinance.

Mortgage Trust Group is often referred victims of predatory lending in their hope to get out of their situation.  As we look at the situations borrowers have gotten themselves into, it is easy to wonder what they were thinking.  Their behavior has common characteristics with victims of any fraud - a lack of knowledge and greed in believing what was too good to be true.

When looking for a loan, look for a professional loan officer just as you would an attorney, CPA, or stockbroker.  If you are dealing with a professional, you will get the best deal.

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