Mortgage Trust Group, Inc.

740 Main Street, Suite 103, Waltham, MA 02451 - Toll Free: 866-514-7777

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Licensed in MA, RI, CT, ME, NH, VT, OH, FL and AZ.

 

Reducing Your Risk of Identity Theft

It is impossible to prevent identity theft entirely in our modern, highly automated, and computerized society.  Just as you cannot completely control whether you will become a victim of any crime, such as robbery or car theft, you can reduce your risk by locking you doors and windows.  You can reduce your risk to identity theft by handling your personal information wisely, with care, and with an awareness of the issues. 

            What You Can Do Today:

                        Order A Copy Of Your Credit Report From The Three Major Credit Bureaus.

Your credit report contains information on where you work, and live, the credit accounts that have been opened in your name with your account numbers and credit limits, a history of how you pay your bills, whether you have been sued, filed for bankruptcy, or been arrested.  For more information on credit reports, see our “Understanding Your Credit” section.  Make sure your credit report is accurate and includes only those activities you have authorized.  The new federal FACTA law gives you the right to a free annual credit report from each of the credit bureaus.

By checking your report on a regular basis you can catch mistakes and fraud, before they wreak havoc on your personal finances.  Do not underestimate the importance of keeping an eye on your credit status.  The most common way that consumers find out that they are victims of identity theft is when they try to make a major purchase, like a house or a car, and need a loan.  The deal can be lost or delayed while your credit report chaos is straightened out.  Sometimes this can take years.  Knowing what is on your credit report, allows you not only to fix problems before they jeopardize your plans for a loan, but also guards against identity theft happening without your knowledge.

                        Place Passwords On Your Credit Card, Bank And Phone Accounts.

Avoid using easily obtainable information about you, such as your mother’s maiden name, your birth date, the last four digits of your SSN, your phone number, or a series of consecutive numbers like 1234. When opening new accounts, you may find that many businesses still have a line on their applications for your mother’s maiden name.  Use a password instead of your mother’s maiden name and keep the information secure.

                        Ask About Personal Information Security Procedures At Your Workplace.

Find out who has access to your personal information and verify that records are kept in a secure location.  Ask about the disposal procedures for those records as well.  Your concerns may uncover a security problem that needs to resolved.

                        Secure Personal Information In Your Home.

This is especially important if you have roommates, employ outside help, or are having work done in your home.  Personal information is not only stolen from your home in robberies.  It is also taken by an easy opportunity.

                        Don’t Give Out Personal Information On The Phone, Through The Mail, Or Over The Internet.

Unless you initiated the contact, or are completely sure you know whom you’re dealing with, don’t give out personal information on the phone, through the mail, or over the Internet.  Identity thieves may pose as representatives of your current bank or other banks, Internet service providers (ISPs), and even government agencies, to get you to reveal your SSN, mother’s maiden name, account numbers, and other identifying information.  Before you share any personal information, confirm that you are dealing with a legitimate organization.  You can check the organization’s website, as many companies post scam alerts when their name is used improperly in scams, or you can call customer service number listed on your account statement or in the telephone book.

                        Guard Your Mail And Trash From Theft.

Deposit outgoing mail a U.S. Post Office collection box or at your local post office, rather than in an unsecured mailbox.  Promptly remove your incoming mail from your mailbox.  If you are planning to be away from home for several days and can’t pick up your mail, call the U.S. Postal Service at 1-800-275-8777 to request a vacation hold.  The Postal Service will hold your mail at your local post office until you can pick it up or are back home to receive it.

To thwart an identity thief who may pick through your trash or recycling bins to get your personal information, tear or shred your charge receipts, copies of credit applications, insurance forms, physician statements, checks and bank statements, expired credit cards that you’re discarding, and the dozens of credit offers you get in the mail each week.  This “garbage” is a goldmine for identity thieves.  Shredders are cheap insurance that can be bought at any local office supply store such as Staples or OfficeMax, and warehouse and electronics stores like Costco, BJ’s, Best Buy, Circuit City, etc.

                        Protect Your Social Security Number

Give out your SSN only when absolutely necessary.  Ask to use other types of identity when possible.  If your state uses your SSN as your driver’s license number, ask to substitute another number.  Most states will.

Your employer and financial institutions will have to have your SSN for wage and tax reporting purposes.  Other businesses may ask you for your SSN to do a credit check, such as when you apply for a loan, rent an apartment, or sign up for utilities.  Sometimes, businesses simply want your SSN for general record keeping.  You do not have to give a business your SSN just because they ask for it.  If someone asks for your SSN, ask the following questions:  Why do you need my SSN?  How will my SSN be used?  What will happen if I don’t give you my SSN?

A business may not provide you with the service or benefit you are looking for if you do not provide your SSN.  Getting answers to these questions will help you decide whether you want to share your SSN with that business.  Remember – the decision is yours.

Mortgage Trust Group, Inc., as a mortgage company can not provide you with a mortgage without an SSN for a credit report.  Without an SSN there is no credit report and no mortgage.  Without W-2s, Pay-stubs, Tax Returns, etc., all that content your SSN, there is also no mortgage unless you are applying for a program that does not require those documents.

            Use commonsense in giving out your SSN.  Some businesses require your SSN to do what you want then to do for you, and others do not.

                Carry Only The Personal Information You Need With You

Don’t carry your SSN card with you.  Leave it in a secure place.  Carry only the identification information and the number of credit and debit cards that you’ll actually need.  Keep your purse or wallet in a safe place at work and about town.

                        Pay Attention To Your Bills

Pay attention to your billing cycles.  Follow up with creditors if your bills don’t arrive on time.  A missing credit card bill could mean an identity thief has taken over your account and changed your billing address to cover their tracks.  It could also mean your bill was lost in the mail and you will get a late on your credit report.

                        Secure Your Computer

You may be careful about locking your doors and windows, and keeping your personal papers us in a secure place.  But, depending on what you use your personal computer for, an identity thief may never need to set foot in your house to steal your personal information.  SSNs, financial tax returns, birth dates, and bank account numbers may be stored in your computer – a goldmine to an identity thief.  The following tips can help you keep your computer and your personal information safe:

Update your virus protection software regularly.  Symantec and McAfee sell cheap anti-virus software that up-dates to new threats weekly.  Computer viruses can have an assortment of damaging effects, including introducing code that causes your computer to send out files or other stored information on your computer to an identity thief.  Be on the alert for security repairs and patches that you can download from your operating system’s website.  Windows runs on over 85% of the world’s computers and is the favor target of hackers developing virus to both steal and destroy information on your computer.  Run Windows Update often and/or download the automatic notification of updates plug-in.

Spyware, which differs from viruses, can also be used to steal your information.  It is impossible to travel the Internet and not pick up Spyware.  Spyware includes “cookies” that keep track of who you are to welcome you back to a site, to “keyloggers” that record and transmit back to its “master” everything you type into your computer without your knowledge.  Thereby sending the identity thief all your information from passwords to your finances.  Most computer users notice the effects of Spyware as their computer slows down.  This is caused by the dozens upon dozens of little Spyware programs running on your system without your knowledge. 

Two of the most respected, anti-malicious Spyware programs, are available free for personal use – Adware and Spybot Search and Destroy.  There have been cases of anti-Spyware programs advertised in pop-ups that were Spyware themselves.  There are even Internet sites cloning the Adware and Spybot sites that try to confuse you to download their malicious Spyware program, as they masquerade as the original – identity thieves!  Install both anti-Spyware programs, update them and run them both often, as they detect and remove different malicious Spyware.  You will not only protect your system and information, but you will also speed up your computer’s performance.

Use a firewall program, especially if you use a high-speed internet connection like cable, DSL or T-1, which leaves your computer connected to the internet 24 hours a day.  The firewall program will allow you to stop uninvited “guests” from accessing your computer from a remote location through your internet connection.  Without a firewall program, hackers can take over your computer and access your personal information stored on your computer.

Use a secure browser, the software that encrypts or scrambles information you send over the Internet to guard the security of your online transactions.  Be sure your browser has the most up-to-date encryption capabilities by using the latest version available from the manufacturer.  You also can download some browsers for free over the Internet.  When submitting information, look for the ”lock” icon on the browser’s status bar to be sure your information is secure during transmission.

Try not to store financial information on your laptop unless absolutely necessary.  If you do, use a strong password, a combination of letters (upper and lower case), numbers, and symbols.  Do not use an automatic login feature, which saves your user name and password, so you don’t have to re-enter them each time you login or enter a site.  Always log off when you’re finished with a site.  That way, if your laptop gets stolen, it’s harder for the thief to access your personal information, password, and usernames.

Before you dispose of a computer, delete all personal information.  Computers are considered a hazardous waste now due to the metals and toxins in the electronics, and are sent to “recycling” centers.  Your old computer or hard drive may end up at a flee market or in a third world country.  Deleting files using the keyboard or mouse commands is not enough to destroy the information, as the files may stay on the computer’s hard drive, where they may be easily retrieved.  Recovery programs are cheaply purchased in any computer store.  They are manufactured to help computer users recover their files after a critical failure or a virus.  Use a “wipe” utility program to overwrite the entire drive, reformat or defragment your drives.  These processes make the files unrecoverable.  Do not forget the information you have stored or backed up on to floppy disks, zip drives, back-up tapes, etc., as well.  

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